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Filing a Complaint | NCSBN

Filing a Complaint

A nurse's practice and behavior is expected to be safe, competent, ethical and in compliance with applicable laws and rules. Any person who has knowledge of conduct by a licensed nurse that may violate a nursing law or rule or related state or federal law may report the alleged violation to the state board of nursing where the situation occurred.

If you believe that there is a problem with a nurse, ask yourself if the nurse's practice and/or behavior is:

Unsafe  Incompetent  Unethical  Affected by the use of alcohol, drugs or other chemicals  Affected by a physical or mental condition  Is in violation of a nursing or nursing-related law or rule 

Most states require a written and signed des mhihzrlk. moncler vest menscription of the practice or behavior. Many states have complaint forms available on their websites or you may call the board office to request information on filing a complaint. The board needs enough information to be able to determine: 

If the individual is a nurse licensed by the board or a licensure applicant.  If the alleged practice or behavior is a violation of a board law or rule that the board has the authority to enforce. 

Contact your state board of nursing for questions regarding confidentiality and how you, the complainant, may be involved in the process. Complaints should not be sent to NCSBN, as we have no authority over individual nurses. 

Related Publications State and Territorial Boards of Nursing: What Every Nurse Needs to Know Published Date: 2011
Topic: Practice and Education

Description ▼ Description ▲

This brochure offers nurses an explanation of what boards of nursing (BONs) do for the profession and those who work in it. This brochure provides information regarding:

A BON's investigation into violations of a state's nurse practice act (NPA) The process for filing a complaint against a nurse who has exhibited unsafe, negligent or incompetent behavior What a nurse can expect while their complaint is being investigated

Download PDF Order Hard Copy What You Need to Know About Nursing Licensure and Boards of Nursing Published Date: 2011
Topic: Consumer Outreach

Description ▼ Description ▲

This brochure explains the importance of nurse licensure, including:

Why nurses are required to be licensed How BONs safeguard the public by evaluating, issuing and renewing nurse licenses How the nurse practice act (NPA) is implemented Why disciplinary actions are taken against nurses who violate the NPA

Download PDF Order Hard Copy Your State Board of Nursing Works for You: A Health Care Consumer's Guide Published Date: 2011
Topic: Consumer Outreach

Description ▼ Description ▲

This brochure explains how a board of nursing protects the public and

Serves as a guide for consumers who have experienced or witnessed a nurse exhibiting unsafe, negligent or incompetent behavior Explains what consumers can expect when a complaint is being investigated Defines various nursing roles and responsibilities

Download PDF Order Hard Copy

read the DMCA complaint
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Most consumers receive a quality education and have a generally positive experience from attending an approved private postsecondary educational institution (institution). However, in the event a consumer believes an institution's administrative processes or educational programs are compromised and not up to the required minimum standards, the Bureau should be notified. A complaint may be filed by writing (Complaint Form) or calling the Bureau's Enforcement Section at the following address and telephone number:

Bureau for Private Postsecondary Education 2535 Capitol Oaks Drive, Suite 400 Sacramento, CA 95833 Telephone: (916) 431-6959 FAX: (916) 263-1897

An alternative avenue for filing a Complaint is to utilize the California Department of Consumer Affairs' (DCA) online Complaint Form (On-line Complaint Form). The DCA will forward the On-line Complaint to the Bureau.

Print and File Complaint Form On-line Complaint Form WHO MAY FILE A COMPLAINT

Anyone may file a complaint if they believe an approved institution has violated the laws governing the institution's operation. Complaints are most often received from students, their families, other members of the private postsecondary education industry, law enforcement agencies, and other regulatory agencies.

Complaints Page Navigation Smoke, Dust, Odor Smoking Vehicle

You can help SCAQMD protect public health in the South Coast Air Basin by making a complaint about air quality problems.  Access the on-line complaint system to report your observations of excessive odors, smoke, dust, or other air contaminants (except smoking vehicles), or call 1-800-CUT SMOG ® (1-800-288-7664).  Report smoking vehicles using 1-800-CUT-SMOG.


( video focuses only on calling in complaints not on the online system )

How do I report a complaint about smoke, dust, odor or other contaminant? How do I report a smoking vehicle?

What is an air quality complaint? An air quality complaint is any injury, detriment, nuisance, or annoyance occurring as a result of air contaminants or other materials, including (but not limited to) smoke, dust, or odors.

Why you should report air quality problems? Many businesses operating in the South Coast Air Basin that are sources of air pollution must comply with SCAQMD Rules and Regulations, Permits and conditions of operation.  These requirements are designed to protect air quality and public health.  Despite a business's best efforts to comply with these requirements, equipment breakdowns and process upsets do occur.  During these conditions, excess emissions may occur that can affect neighboring communities, schools and other businesses.

Do I have to identify myself when I call SCAQMD to report an air quality complaint? SCAQMD staff encourages people to provide their contact information when reporting air quality complaints about businesses, factories and other stationary sources. This information helps us request or verify complaint details with you if needed, and to inform you of the status of complaint investigation activities. SCAQMD maintains complainant personal information, such as name, address and telephone number, as confidential, to the extent allowed by state and federal law. Such information may only be released under very limited and unique circumstances, if required by the California Public Records Act or if requested under a subpoena or used in court proceedings.

Interagency complaint referral SCAQMD is authorized by law to respond only to air quality complaints within its specific jurisdiction. Complaints which report problems beyond the jurisdiction of the SCAQMD and are best resolved by contacting the appropriate agencies (PDF).

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